Terms & Conditions

Professional Services

These Terms and Conditions (“Agreement”) apply to all keynote speeches, talks, workshops, consulting, and related professional services (“Services”) provided by Ima von Wenden (“Consultant/Speaker”) to clients (“Client”). By booking Services, the Client agrees to these terms.

1. Fees and Payment

Speaking Engagements

Unless otherwise agreed between the Consultant and Client, these rates and terms apply to the booked speaking engagements:
  • Standard keynote speeches, talks, and workshops (up to 60 minutes): £1,500 per session.
  • Premium leadership keynote addresses (up to 60 minutes): £1,800 per session.
  • A 30% non-refundable deposit is payable upon booking to secure the date.
  • The remaining balance is due 7 working days before the scheduled event.

Consulting & Communications Services


  • Professional consulting services, including but not limited to strategic communications, public relations, media relations, digital marketing, membership communications, brand and period property heritage research and marketing, trademark registration and IP protection, event management, and luxury hospitality transformation, are charged at £65 per hour.
  • Reasonable expenses incurred in the course of work (including travel, accommodation if necessary, and any pre-agreed project-related costs) will be invoiced in addition to fees.
  • Consulting work will be invoiced monthly in arrears unless otherwise agreed.

2. Cancellations

  • If the Client cancels a speaking engagement more than 7 working days before the event, the deposit will be retained but no further payment will be due.
  • If the Client cancels 7 working days or fewer before the event, the full fee will be payable.
  • If the Speaker cancels due to unforeseen circumstances, any deposit or fees already paid will be refunded in full.
  • Consulting services may be terminated by either party with 14 days’ written notice, with fees payable for all work and expenses incurred up to the termination date.

3. Services

  • The Consultant/Speaker agrees to deliver the agreed Services to the best of her professional ability, tailored to the Client’s brief.
  • Adjustments to the scope, topic, or format must be agreed in writing.

4. Client Responsibilities & Venue Requirements

For speaking engagements, the Client shall ensure that:
  • The venue is suitable and equipped for the event.
  • Appropriate audio-visual equipment (e.g. microphone, projector/screen if required) is provided and tested before the event.
  • Access to the venue is granted in good time for preparation.
  • A point of contact is available on-site during the event.

5. Expenses

  • The Client agrees to cover reasonable travel expenses (standard class rail or mileage) and, if required, accommodation expenses.
  • Project-related expenses for consulting work must be agreed in advance and will be invoiced in addition to the service fee.

6. Intellectual Property

  • All content, materials, and presentations prepared by the Consultant/Speaker remain her intellectual property.
  • The Client may not record, reproduce, or distribute the content without prior written consent.

7. Liability

  • The Consultant/Speaker shall not be liable for any indirect or consequential losses.
  • Liability for any direct loss is limited to the amount paid under this Agreement.

8. Governing Law and Jurisdiction

  • This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the English courts.
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